- Win more deals by collaborating throughout the sales cycle
- Centralise customer information for all employees to access
- Better service customers
- Build profitable relationships with customers through more effective target marketing
- Increase customer loyalty and drive repeat business
- Automate customer-focussed business processes and streamline repetitive tasks
- Gain visibility into staff and business performance to make timely decisions
High IQ Group 's automated e-marketing technology is unrivalled in the industry. You will have the unlimited ability to name and store every contact in your database. The automated system then executes pre-programmed email campaigns, consisting of branded brochures, flyers, catalogues and newsletters, tailored to exact customer needs. Not to mention the integrated SMS capabilities, calendar, task manager, website integration and heaps more.
Implementing a CRM can address many business problems, such as marketing, sales or customer service. This CRM system is designed to enhance and automate the business processes around customer relationships and for the first time this product is available to main stream, small to medium enterprise (SMEs). All of this translates to one conclusion. Along with great features helping you to improve your processes and increase your revenue, the Boss CRM will add the ultimate edge to your business.
Boss (REO) CRM features include:
- Automated Email Marketing System
- Email Marketing Campaign Manager
- Newsletter & Flyer Automation
- SMS Messaging system
- E-Newsletter System
- Internal SMS Messaging System
- Full Website Integration
- Task Manager with SMS reminders
- Flyer and Brochure System
- Multi-Office Capabilities
- Contact Database Manager with customisable groups
- Calendar & Appointments with automated SMS reminders
Boss Property enables businesses to:
- Upload your Properties to All industry Standard Web Sites
- Centralize property information for all employees to access
- Automatic Reporting on Expiring Listings, Unconditional and Settlement
- Automatic Generation of Listing Flyers, Window Cards Brochures and More...
- Reports; Staff, Commission, Settlement, Days on Market, Strip Lists and More...
- Automate Property processes and streamline repetitive tasks
- Automatic Photo Resizing for all Websites and Printing.
The REO Property System Module has several great advantages over other property sales systems. The design behind the Property System Module is to keep it simple and eliminate double entry into other systems (Realestate.com.au, Domain.com, etc.).
The Property System module contains all the same features as the Sales System but with much, much more, like a complete Property Listing System (property details) as well as a Contract Tracking System though to a full Staff Commission System with Trust. The Vendor Paid Advertising system has never been simpler to use. Automated task management makes the system simple and easy to use.
Comprehensive reporting for management is available, as well as window card printing, strip lists, property summery sheets and many other reports.
Information recorded for each property is very detailed. It includes information like, PR, tenant, listing information, open home times, auction information, property description, plus land and building details, key location and chattels. There is a field for just about everything you can think of. The property information from here forms the basis for the Window Cards, open home Flyers, E-brochures etc. Once the property information is loaded it is automatically available throughout the system for use. The idea is that you only have to key once.
Photos used in the property system are automatically resized for use throughout the system. No more loading multiple sizes.
The Contract System is very intuitive reminding you, through your task system, that there are actions to happen with each contract, Settlements, unconditional approval etc. The system allows for multiple contracts for each property. All relevant information is kept for each contract and comprehensive reports are available for settlement information and forward settlement forecasting. The Contract System can automatically send SMS to vendors, purchasers, letting them know that the property has gone unconditional, settled etc once you have approved it.
Tasks in the contract system can be sent to multiple administrators so that they are never missed.
Commission information is recorded for each sale, the commission system is able to handle such things as conjunctions, outstanding advertising, vendor paid as well as sales person paid. The system allows for as many sales people break downs as you like including personal assistants and referrals.
The information recorded here is automatically available to the respective sales person, in their reports section. Sales people will never have to ask again about a settlement or how much will they receive.
The property system also contains a complete Trust System allowing you to deposit and withdraw moneys for each property and contract. It will even handle the Vendor Paid Advertising as well. Running a sales trust has never been this easy, with comprehensive reporting you will never be left out in the dark.
The trust system will allow you to balance daily or as often as you like. The month end is very simply to use and understand, with reports reading like a bank statement style.
The VPA section is a God send for tracking all your advertising accounts. Every time advertising or costs are incurred through the system, it automatically updated the vendor’s ledger on the property, you are able to set a budget to let you know when you are approaching the budgetary limit, on the account.
VPA invoicing couldn't be simpler. Each week you can automatically email, mail or send as part of the sales person weekly report a detailed invoice of the VPA activity, this report also includes any VPA that is to occur in the future so that they will know exactly what they are required to pay to complete the advertising.
Upon settlement the system will remind you if there is any outstanding advertising money for the property.
There are a multitude of different reports available in the system including comprehensive property, contract, and commission reports. As well as these, the system can be programmed to create Franchise returns in the same format as you do now.
All at the touch of a button administrator’s management can know what is going on in your office.
If you require a special report you can use the custom report writer to construct your own.
Sales people have their own reports section especially for them, allowing them to see all about their contracts and sales and even tracking their personal budgets.
Administrator Task management couldn't be simpler, the automated task and calendar system will prompt you to action tasks, such as advertising deadlines, settlements, unconditional actions, listing renewals etc. The tasks can be forwarded to more than one administrator so that if someone was away the task will be never missed.
You are also able to set up groups of tasks for certain events so that at a click of a button the tasks and calendar appointments, letters, SMS etc. can be populated for a particular property or event.
As an administrator you are able to book tasks and appointments for other administrators and staff. Tasks may be set as reoccurring or one off, as an administrator you also have the ability to look at other people’s tasks and appointments.
With the R.E.O System there is no need to resize photos, the system automatically takes the photo and resizes it several times for use in several different parts of the system. Photos are automatically optimized for the web, E-brochures, email, flyers, and advertising.
The System has unlimited photo upload available, at any time you can reorder their appearance on the web site, stop particular photos from showing but still have them available for sales people.
Window cards and brochures can be created through the administration system, there are many different types of window cards available in the administration panel as well as the optional availability to add your own. Administrators can also produce a large range of brochures and flyers customized for each staff member.Quill Editor
The Quill Editor, allows you to add all your company standard documents into the system for printing, you can add all your letters, sales staff and administration letters, pre listing kits, and others.
On selecting the letters they become customized with the contact information and sales staff information
The revolving window display is an optional part of the package that allows you to place a monitor in the window that will revolve through the properties from your property system. You can even use multiple displays to demonstrate more than one property at once.
We can specially design a system for your office at a very reasonable cost.
The R.E.O system is available in two formats (1) Multi Access being able to be accessed anywhere in the world via an internet enabled computer (2) Local Access being only available in the office, this option requires a server.
The system has several multiple levels of security allowing the office management to set which facilities users have access to within the various systems.
Multi Access Servers running this system, are all state of the art with 99.998% uptime, they have redundant backup servers in the unlikely event of a server going off line. The servers are on a multiple 100Mb Internet Backbone pipes, so they can handle any number of users.
The servers are running constant backups every night. As well as this offices are also able to take their own backups if they are concerned.
All the servers are running state of the art encryption technology.
Boss property systems also include:
- Secure Systems and Data
- Nightly Backups
- Ability to back up your own data
- Multiple redundant servers for reliability
- Encrypted data on all servers
- Multiple Trust receipting
- Staff productivity reporting
- Commission calculators
- Office Forecasting
- Accessibly from any internet capable computer world wide
- Rank High on Google
- Search Engine Optimisation
- Programming Solutions
- Website Design
- Print Media
- Graphic Design
- Email Marketing
- Custom Marketing Campaigns
- Social Media
- Vehicle Signage
- Building Signage
- Intenal Signage and Display
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